Last Updated: June 7, 2026
Hanap Bahay Online is committed to protecting the privacy, confidentiality, integrity, and security of personal information entrusted to us by our users.
This Data Protection Policy is intended to support compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable laws of the Republic of the Philippines.
1. Purpose
This Policy explains how Hanap Bahay Online collects, processes, stores, protects, and manages personal information obtained through the platform.
The objective is to ensure that personal information is handled responsibly, securely, and lawfully.
2. Scope
This Policy applies to:
- Website visitors
- Registered users
- Property owners
- Authorized representatives
- Licensed brokers
- Licensed appraisers
- Licensed consultants
- Real estate salespersons
- Service providers
- Business partners
- Individuals who contact Hanap Bahay Online
3. Personal Information Collected
Hanap Bahay Online may collect information including:
Basic Information
- Full Name
- Email Address
- Mobile Number
- Username
- Profile Photo
Listing Information
- Property Details
- Property Photos and Videos
- Service Listings
- Service Areas
- Social Media Links
- Website Links
- Inquiry Links
Professional Information
- PRC Number
- PRC License Expiry Date
- PTR Number
- Professional Membership Information
Technical Information
- IP Address
- Browser Information
- Device Information
- Cookies
- Website Usage Data
4. Lawful Processing of Information
Personal information may be processed for legitimate purposes including:
- Account creation and management
- Publishing property and service listings
- Platform administration
- Customer support
- Fraud prevention
- Security monitoring
- Communication with users
- Compliance with legal obligations
- Improvement of website functionality
5. User Consent
By creating an account, submitting information, posting content, or using the platform, users consent to the collection and processing of personal information for the purposes described in this Policy and the Privacy Policy.
6. Information Security
Hanap Bahay Online implements reasonable administrative, organizational, and technical measures designed to protect personal information from:
- Unauthorized access
- Unauthorized disclosure
- Alteration
- Misuse
- Loss
- Destruction
While reasonable efforts are made to secure information, no internet-based system can guarantee absolute security.
7. Access to Personal Information
Access to personal information is limited to individuals, systems, or service providers who require access for legitimate business, operational, security, or legal purposes.
8. Data Retention
Personal information may be retained only for as long as necessary to:
- Operate the platform
- Maintain user accounts
- Resolve disputes
- Prevent fraud
- Comply with legal requirements
- Enforce platform policies
Information may be securely deleted when no longer required.
9. User Rights
Subject to applicable laws and legitimate business requirements, users may request:
- Access to personal information
- Correction of inaccurate information
- Updating of account information
- Deletion of account information
- Removal of listings
- Withdrawal of consent where legally permitted
Requests may be submitted through the Contact Us page or by emailing:
10. Third-Party Services
Hanap Bahay Online may use third-party services for website hosting, analytics, payment processing, communication, security, and platform operations.
Users acknowledge that information may be processed through such service providers as necessary to operate the platform.
11. Data Breach Response
In the event of a suspected data breach, Hanap Bahay Online may take appropriate measures to:
- Investigate the incident
- Secure affected systems
- Limit further exposure
- Notify affected parties when required by law
- Comply with applicable reporting obligations
12. Policy Updates
Hanap Bahay Online reserves the right to amend this Data Protection Policy at any time.
Updated versions become effective upon publication on the website.
13. Contact Information
For questions regarding this Data Protection Policy, personal information, or privacy-related concerns, please contact:
Email: connect@hanapbahayonline.com
Website: www.hanapbahayonline.com