Privacy Policy
Last Updated: June 7, 2026
Hanap Bahay Online (“Platform”, “Website”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws of the Republic of the Philippines.
By creating an account, posting listings, purchasing services, or using www.hanapbahayonline.com, you agree to the collection, use, and processing of your information as described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
Account Information
- Full Name
- Email Address
- Mobile Number
- Username
- Profile Photo
Listing Information
- Property Details
- Property Descriptions
- Prices and Terms
- Photos and Videos
- Service Listings
- Service Areas
- Inquiry Links
- Website and Social Media Links
Professional Information
For Licensed Broker accounts and other professional accounts:
- PRC Number
- PRC License Expiry Date
- PTR Number
- Professional Membership Information
Technical Information
We may automatically collect:
- IP Address
- Browser Information
- Device Information
- Usage Data
- Cookies and Analytics Information
2. How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Publish listings and service advertisements
- Facilitate communication between users
- Verify account information
- Improve website functionality
- Prevent fraud and abuse
- Respond to inquiries and support requests
- Comply with legal obligations
3. Public Information
Information submitted to public profiles and listings may be visible to visitors.
This may include:
- Name or Business Name
- Property Information
- Service Information
- Photos and Videos
- Contact Information selected for public display
- Website and Social Media Links
Users are responsible for ensuring that information submitted for publication is accurate and authorized for public display.
4. Broker and Professional Information
Information submitted by licensed professionals is collected for account administration and display purposes.
The submission of professional information does not constitute verification, endorsement, or certification by Hanap Bahay Online.
Users remain responsible for the accuracy and validity of all credentials submitted.
5. Cookies and Analytics
Hanap Bahay Online may use cookies and analytics tools to:
- Improve website performance
- Enhance user experience
- Analyze website traffic
- Maintain security
Users may disable cookies through their browser settings, although some features may not function properly.
6. Third-Party Links
Listings and profiles may contain links to third-party websites, social media pages, inquiry forms, and external services.
Hanap Bahay Online is not responsible for the content, security, or privacy practices of third-party websites.
7. Data Security
We implement reasonable administrative, organizational, and technical safeguards to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no online system can guarantee absolute security.
8. User Rights
Subject to applicable laws, users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of account information
- Removal of listings
- Withdrawal of consent where legally permitted
Requests may be submitted through:
9. Data Retention
We retain personal information only as long as reasonably necessary for legitimate business purposes, legal compliance, dispute resolution, fraud prevention, and platform operations.
10. Children’s Privacy
Hanap Bahay Online is intended for individuals who are legally capable of entering into agreements and conducting transactions.
We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on the website.
Continued use of the platform constitutes acceptance of the updated Privacy Policy.
12. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Email: connect@hanapbahayonline.com
Website: www.hanapbahayonline.com